Refund Policy

1. Try before you pay

Every workspace starts with a 30-day free trial, with no card required. You're only charged if you choose a plan.

2. Your first payment — 14-day refund

If SendFromChat isn't right for you, ask within 14 days of your first paid charge and we'll refund it in full, no questions asked.

3. Renewals and cancelling

• You can cancel any time. Your plan keeps working until the end of the month you've paid for, and isn't renewed after that.
• Renewal charges aren't refunded for partly-used months — cancel before the renewal date to avoid the next charge.
• If you upgrade mid-month, the change applies straight away and the price difference is handled by Dodo Payments as shown at checkout.

4. Things we can't refund

• Meta's charges. Meta bills WhatsApp message charges directly to your WhatsApp Business account; we don't collect them, so refunds for those are between you and Meta.
• Plans on accounts suspended for breaking our Terms (for example, spam).

5. Charged by mistake

If you were charged twice, charged the wrong amount, or charged after cancelling, tell us and we'll refund it in full — no time limit for our errors.

6. How to ask

Email safeedpromo@gmail.com from the address on your account with the date and amount of the charge. We reply within 3 business days. Approved refunds go back to your original payment method through Dodo Payments, our merchant of record, and usually arrive within 5–10 business days depending on your bank.